Purpose-driven, RESTORE is about minimising waste through reuse. By returning our vessels, you actively participate in our closed-loop system and contribute to reducing your environmental impact. Recycling is great in principle, but the majority of household recycling typically ends up dumped in landfill.

That’s just part of our story. Our produce is fresh, flavoursome and nutritious. Nothing about us is half-hearted. We’re all about flavour, the long-term consequences of plastic on our health and that of our planet, and the balance of power between farmers, suppliers and the consumer.

RESTORE’s service area currently covers 45 Sydney postcodes, being 2010, 2011, 2015, 2021-2028, 2037-2050, 2060-2062, 2065, 2088-2090 and 2130. We are currently limited to this area in order to ensure efficient delivery planning.

Our service will continue to expand based on the waitlist, so to register your interest for the next expansion, please email us your postcode to hello@restore.au.

Check if we deliver to you

We’ve streamlined our logistics to fast-track the journey from farm to door. With no middleman and direct access to the farms, our nutritious milk and cream is stamped with a conservative best-before date of 10 days from delivery. The eggs, yoghurt, honey and other products have a later best-before date. We are hell-bent on delivering to you as soon as we can.

Yes. And proudly so.

We understand you may not be used to purchasing your perishables in weekly cycles and that deciding how much to order may be daunting at first. However, we’ve learnt that our partners instinctively know what they need. You may want to start tentatively, knowing it’s possible to tweak your order each week. Finding the right amount means you can then set-and-forget or pause when you need to using our flexible self-management tools

Committing to a regular delivery places you in our circular system, enabling us to schedule collections and keep our glassware in circulation. Our prices include delivery.

You have flexibility and are easily able to alter, pause or cancel your subscription at any time. We don’t believe in penalties.

Once subscribed, you have the option to add a one-off purchase of any product. You can make changes either by replying to our Monday order notification email or through your customer portal.

Our minimum order is $13. There are no additional fees for delivery. (TBC)

Simply skip or pause our quiet night-time deliveries until you are ready to begin again.

We’d be sorry to say goodbye and understand it happens. You can cancel your subscription at anytime.

We’re confident you'll love what we do, but if you’re dissatisfied for any reason, please tell us first so we can arrange a refund.

You have the choice of a weekly or fortnightly delivery.

Deliveries to North Sydney, Mosman, Willoughby, Northern Beaches, Inner West (excluding 2203, 2204, 2045 and 2130) are bright and early on Friday mornings, while deliveries to Waverley, Woollahra, Randwick, City of Sydney, Inner West (2044, 2045 and 2130) and Canada Bay Councils are early on Saturday mornings.

You will receive an order notification email on a Monday prior to delivery, giving you 24 hours to make changes before the Tuesday cut-off.

The day prior to your delivery, you will get a reminder email confirming the goodness we’re preparing for you and as a reminder to place your returnables out for collection.

Putting the empties out and bringing the goodness in soon becomes a rewarding ritual. One you’ll look forward to.

Our deliveries begin in the darkest part of the night; we do our best to complete them shortly after sunrise when the birds start chirping at around 08:00 am.

Your dairy produce is delivered chilled. To ensure it stays that way, we ask that you leave a cooler bag or box with an ice block in it out for us. Please consider your milkman opening and closing it in the dark with the aid of a small head torch and make it as user-friendly as possible.

Once you’ve brought in your goodness, place dairy products in the shelf (not door) of a refrigerator of a 4C or lower fridge.

When placing your first order, you will be asked where you would like your delivery placed. Please be considerate. Delivering in the dark, we do our best not to wake you, your neighbours, or a sleeping dog. For safety reasons, especially on a cold, blustery night, our preference is a safe spot just inside your well-lit gate. If you happen not to have one, we’ll place it beside your post box.

As we cover central Sydney, many of our customers live in apartments. When the entry is unrestricted, we deliver inside the lobby. If unable to enter the building, we deliver as close to the main door as possible or in the safe space you nominate when signing up. Due to the early hour that we deliver, we do not ring buzzers, text or call.

For those living in apartments, please label your cooler bag or box so we can ensure the correct delivery.

The ‘our’ we use is inclusive — we don’t mean us, but you and us, not just us. Our economic viability relies on all our glass containers being in circulation.

Our glassware can be likened to a library. We place our trust in you by lending you our containers; when returned, we sterilise and refill them with the latest edition.

Made in New South Wales, they sit comfortably with the low mileage of our products, are airtight, inert and non-reactive, preserving the quality of their contents and preventing any unwanted flavours or harmful chemicals from leaching into them.

The NSW ‘Return And Earn’ scheme doesn’t include plastic bottles used for milk or yoghurt, so they’re a major contributor to household rubbish.
After finishing its delicious contents, using the bottle brush (which we supply when you join) to rinse away the creamy residue from our containers is fun. Perhaps you’ll hum ‘No Milk Today’ while you do. Our vessels then enjoy a freshen-up in a dishwasher, if you have one, making them sparkle like jewellers do their diamonds. If handwashing, please use hot hot water. Treat them as you would your own glassware; that way the container you’re washing may very well pay you a return visit.

We thought of awarding a beauty contest prize for the cleanest bottles, but we’re proud to say that too many returnees take pride in their shine and are would-be-winners for it to be meaningful. Unfortunately, there’s always one who lets the team down. Please don’t let it be you.

To ensure hygiene and safety before being refilled, our glassware is thoroughly sanitised using industry-standard processes. This ensures a closed-loop system where packaging waste is significantly reduced—and what a good thing that is.

Understanding you may have ‘leftovers’, we do not work on a like-for-like return basis with each delivery. We simply ask that you ensure our bottles come back home to us when they’re empty so they can continue their war on waste mission.

Accidents happen. If a bottle breaks or chips while in your possession, please dispose of it carefully. Do not return it to us.

Despite our best efforts and intentions to reuse the lids, it proved impractical. They age quicker than a Mayfly, which lives for only one day. Placing a lid on an unsanitised bottle traps moisture and bacteria, and more often than not contaminates it. So, they are your lids. We that you return our bottles and jars to us naked.

Our economic viability relies on all our glass containers being in circulation. We do not ask for deposits, and as tempting as it may be for you to repurpose them, we require them to be returned as they are pivotal to our closed-loop system.